Searching for trusted review sites? I have prepared and published this guide which includes the top platforms to find and leave reliable reviews for online businesses.
Whether you have a personal website or any professional website, my list of free review sites cover all the platforms which can be used for websites based on person, profession, product and service.
Key Takeaways
- Review sites are essential for businesses to influence consumer purchasing decisions and manage online reputation.
- Getting your business on multiple review platforms improves visibility, builds customer trust, and positively impacts SEO enhancement.
- Major review platforms help you achieve valuable customer feedback which cultivate a positive online presence.
Importance of Review Sites for Businesses
Review sites have become a part of modern business. They shape a company’s online reputation which in turn impacts consumer trust and buying decisions.
Positive reviews can increase a brand’s authority and credibility making it more attractive to potential customers.
In fact, customers are willing to pay up to 22% more for products from companies with a good reputation. That’s the power of online reviews for a business’s market and profit.
Plus, online review sites give businesses valuable feedback that highlights strengths and weaknesses. Using customer feedback helps businesses to fix pain points and drive more sales.
With new regulations to stop fake reviews, reviews are also more authentic and transparent so businesses are held accountable.
That makes a review site a must have for any business to survive in a online competitive market.
Top 10 Review Sites for Businesses in 2026
The review site landscape continues to evolve, businesses have multiple platforms to collect and showcase customer feedback.
Review sites are important to a business’s online reputation and to attract potential customers.
Some of the best customer review sites this year are Google Reviews, G2, TripAdvisor and many more. Below is the list of top ten review sites you should consider for your business in 2026.
Google Business Profile (GMB)
Review Website - https://business.google.com/en-all/business-profile/
Google Business Profile is a must have for local businesses especially those who wants to increase their online presence and attract local customers.
With 20 billion monthly U.S. traffic, it’s the biggest reach. Google Reviews are integrated into Google Maps and Search, so customers can easily find and review local businesses.
This platform is best for all sorts of local businesses as it increases their visibility in local search.
Yelp
Review Website - https://www.yelp.com/
Yelp is a free review site known for its in-depth user reviews and is good for local businesses.
With approximately 120 million monthly U.S. visitors and 60.28 million monthly mobile web visitors, Yelp has big reach and credibility.
Local businesses looking to build their reputation can benefit a lot from Yelp’s platform where users can rate and review their experience.
The detailed reviews and high user engagement makes Yelp a valuable resource for businesses to improve customer satisfaction and get new customers.
Facebook Recommendations
Review Website - https://www.facebook.com/
Facebook Recommendations is a component that exists on Facebook business pages and centers around personal experiences and suggestions.
This review platform is highly open for customer feedback and recommendations as anyone with a Facebook account can give ratings and reviews.
The inherently social character of Facebook permits users to leave comments on reviews and mention staff, thus making engagement and visibility greater.
Therefore, Facebook Recommendations emerge as a strikingly powerful feature for businesses that want to rely on social proof and boost their online reputation.
TripAdvisor
Review Website - https://www.tripadvisor.com/
TripAdvisor is a well known review site focused on travel, hotels and hospitality. With listings in 45+ languages and 150 million monthly users, it’s a global review platform.
Travel related businesses like hotels, restaurants, attractions, airlines and car rentals can benefit a lot from TripAdvisor’s platform.
Users can leave ratings and text reviews, which influence business visibility and attract more customers.
Better Business Bureau (BBB)
Review Website - https://www.bbb.org/
The Better Business Bureau (BBB) assists the online customers in locating reliable companies by supplying the necessary tools and information in order to prove the business’ good reputation.
By adhering to the ethical standards applied in their industry, businesses can earn a BBB accreditation.
The BBB’s profile for a business consists of a company bio, accreditation status, complaint history, reviews, and an A to F rating. (Although, BBB does not directly advocate for any of them.)
Such a detailed assessment contributes to the maintenance of moral and just practices in the business dealings.
Trustpilot
Review Website - https://www.trustpilot.com/
Trustpilot is a customer feedback platform with a review verification system to make sure the reviews are authentic for both sides, businesses and customers.
The main goal of Trustpilot is to enable consumers’ voices and at the same time, to create trust between brands and online customers.
With approximately 17 million monthly visitors in the U.S., Trustpilot is a popular and relevant platform for gathering customer feedbacks.
Amazon Customer Reviews
Review Website - https://www.amazon.com/
Amazon customer reviews are a powerful factor that affects buying decisions through the medium of the products’ credibility and visibility.
Amazon’s enormous customer community consisting of more than 300 million users who are actively using it every month, is the main factor to the presence of a great number of reviews, which in turn, boosts the credibility of the products.
This gives rise to the situation where the giant retailer becomes an indispensable channel for the brands to gain trust and invite customers.
Angi (Formerly Angie's List)
Review Website - https://www.angi.com/
Angi is a specialized platform which presents reliable reviews for homestays while ensuring consumer confidence as the principal factor.
The online business feedback at Angi can be considered trustworthy since it is all based on the verified reviews of the real and authentic customers.
G2.COM
Review Website - https://www.g2.com/
G2.COM (Formerly G2 Crowd) is one of the largest B2B software review platform. G2 focuses on software products so it’s a great resource for businesses.
Businesses use G2 for research and comparison of software options while other online businesses commonly use it to gather user insights and reviews, enhancing their decision-making process.
Capterra
Review Website - https://www.capterra.com/
Capterra primarily focuses on reviewing business software and services. Currently, it processes over 10,000 unique companies for online review management.
Capterra provides user-generated reviews, ratings, and comparisons of software tools. It is commonly used by SaaS businesses seeking to compare and review software solutions.
Technology / Gadgets Review Sites
| S. No. | Review Platforms for Technology / Gadgets Websites |
|---|---|
| 1 | https://www.cnet.com/ |
| 2 | https://www.pcmag.com/ |
| 3 | https://www.rtings.com/ |
| 4 | https://www.engadget.com/ |
| 5 | https://www.tomsguide.com/ |
| 6 | https://www.cravingtech.com/ |
| 7 | https://www.theverge.com/ |
| 8 | https://www.dxomark.com/ |
| 9 | https://www.techradar.com/ |
| 10 | https://www.androidauthority.com/ |
Marketing / Software / SaaS Review Sites
| S. No. | Review Platforms for Marketing / Software / SaaS Websites |
|---|---|
| 1 | https://www.softwaresuggest.com/ |
| 2 | https://www.getapp.com/ |
| 3 | https://www.producthunt.com/ |
| 4 | https://clutch.co/ |
| 5 | https://www.50pros.com/ |
| 6 | https://www.goodfirms.co/ |
| 7 | https://www.crowdreviews.com/ |
| 8 | https://www.softwarereviews.com/ |
| 9 | https://www.gartner.com/ |
| 10 | https://www.saasworthy.com/ |
Apps / Mobile Tools Review Sites
| S. No. | Review Platforms for Apps / Mobile Tools |
|---|---|
| 1 | https://play.google.com/store/apps |
| 2 | https://www.apple.com/in/app-store/ |
| 3 | https://www.softpedia.com/ |
| 4 | https://www.getapp.com/ |
| 5 | https://appfollow.io/ |
| 6 | https://birdeye.com/ |
| 7 | https://appbot.co/ |
| 8 | https://judge.me/ |
| 9 | https://www.grade.us/ |
| 10 | https://sotellus.com/ |
Book Review Sites for Readers & Authors
| S. No. | Review Platforms for Book Authors & Readers |
|---|---|
| 1 | https://www.goodreads.com/ |
| 2 | https://booksirens.com/ |
| 3 | https://readersfavorite.com/ |
| 4 | https://themillions.com/ |
| 5 | https://www.publishersweekly.com/ |
| 6 | https://www.kirkusreviews.com/ |
| 7 | https://www.librarything.com/ |
| 8 | https://booksprout.co/ |
| 9 | https://bookriot.com/ |
| 10 | https://www.bookbrowse.com/ |
Movie Review Sites for Films & TV Shows
| S. No. | Review Platforms for Movies |
|---|---|
| 1 | https://www.imdb.com/ |
| 2 | https://www.rottentomatoes.com/ |
| 3 | https://letterboxd.com/ |
| 4 | https://www.rogerebert.com/ |
| 5 | https://www.metacritic.com/ |
| 6 | https://thereviewmonk.com/ |
| 7 | https://www.ign.com/ |
| 8 | https://www.empireonline.com/ |
| 9 | https://screenrant.com/ |
| 10 | https://www.reelviews.net |
Popular Travel Review Sites
| S. No. | Review Platforms for Travel / Hotel Bookings |
|---|---|
| 1 | https://www.booking.com/ |
| 2 | https://www.aito.com/ |
| 3 | https://www.lonelyplanet.com/ |
| 4 | https://www.makemytrip.com/ |
| 5 | https://www.trip.com/ |
| 6 | https://www.expedia.com/ |
| 7 | https://www.agoda.com/ |
| 8 | https://traveltriangle.com/ |
| 9 | https://www.ambitionbox.com/ |
| 10 | https://www.mouthshut.com/ |
How Review Sites Are Beneficial in Consumer Behavior
Review sites impact consumer behaviour and are extremely important for businesses, often the deciding factor in buying decisions.
According to recent research, 92% of customers check reviews before making a purchase.
These feedbacks from consumers not only affect consumers’ choices but also create a good reputation which is why they are an essential part of the buying process.
Different reviews coming from various sources showcase a great impact, as they enable potential buyers to take their decisions based on accurate information.
Moreover, accumulating a lot of reviews on such sites as G2 can be a great impact for a company and help to establish its credibility.
Quick replies to online reviews can also be a means of strengthening customer loyalty and getting more feedback from the users.
This interaction will not only result in increased satisfaction among the customers but also will be a motivation for others to write their reviews, forming a win-win cycle of feedback and improvement.
The impact of online reviews is very broad and they are a major factor in the visibility and reputation of an online business.
The case of Amazon, whose customer base exceeds 300 million active users, is an excellent example of the immense power of customer reviews.
By thanking customers for giving their feedback publicly, a company not only gains the trust of its customers but also encourages others to rate its product or service.
Essential Strategies to Collect More Reviews
For an online business, it is essential to collect reviews as a way to improve its reputation and also attract very potential customers.
One way of doing this is by offering a service that is so good that customers will naturally want to tell others about their great experience.
To further engage your customers and get their opinions, you could also use several review sites.
Businesses can take advantage of their websites by highlighting reviews, including testimonials and putting up submission forms to make reviewing easier.
Incorporating feedback from customer review platforms on your website can not only make it more visible but also more accessible allowing it to be very easy for future clients to read good comments.
Giving rewards such as discounts or loyalty programs can result in an increase in the number of online business reviews submitted.
Provide Exceptional Service: Providing great service is one of the best way to get positive reviews. Just do the best you can.
Simplify The Review Process: Automated systems, providing direct links to review platforms and embedding Google My Business profile on the business’s website can also simplify the process.
Engage With Customers: Responding to positive and negative reviews will show the business is listening and responsive which can increase customer satisfaction and loyalty.
Ensure Review Authenticity: Authentic reviews are key to credibility. Businesses must identify and address fake reviews to protect their reputation and make customer feedback trustworthy.
Conclusion
Review sites are key to a business’s online reputation and consumer behavior. Using multiple review sites will increase visibility and build trust through variety.
Google Business Profile, Yelp and TripAdvisor have unique benefits that can impact an online business’s credibility and growth.
The ways of gaining more reviews such as giving excellent service, simplifying the review process and interacting with customers will definitely increase the online visibility of a business.
The authenticity of the reviews is verified by identifying the phony reviews and promoting the truthful feedback, which is the foundation of the trust and reputation.
I hope your business can now flourish by combining these practices and the aforementioned online review platforms of various niches.
